Guo Operations Specialist - Location Madrid H/F - GIE Axa Puteaux - 92
- Bac +3, Bac +4
- Bac +5
- Banque • Assurance • Finance
Whatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in our people. To provide opportunities that challenge them, inspire them, and reward them. And to create a culture that's open, supportive, and empowering. Because we know that's the real secret to success - and the best way for us to keep building a better world for both our customers and the talented people who put them first.
YOUR WORK ENVIRONMENT :
The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. IT provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes IT a rich and stimulating place to work.
Within the Group, you will join the Group Underwriting Office, a newly created department to steer the performance of our insurance portfolio and support our reinforced focus on technical excellence. The platform will also contribute to define our global ambition and approach to new emerging risks related to the energy transition and cyber in the coming years.
Within this Department, you will BE part of the team Group CUO Operations & Transformation, a newly created strategic function (& trusted partner) within AXA GUO and AXA GIE; enabling the GUO Organisation, through partnership, collaboration, support and a continuous improvement / simplification mindset.
Our goal is to empower and simplify our organization, improve engagement across the AXA Group (GIE), underwriting community & create a meaningful, measurable impact. We do this by consistently collaborating with key stakeholders across AXA GIE functions, GUO and entities to drive the strategic priorities, with a disciplined approach, change management, clear communication and investing in our key strategic priorities.
YOUR JOB AND DAILY MISSIONS :
Job purpose
The job purpose is to create, and manage the GUO budget to ensure we invest in our Technical Excellence strategy and supporting on operational and ad-hoc topics and priorities.
Support the broader GUO Transformation & Operations Team on operational & administrative tasks.
Dimensions
- GUO teams (around 180+ permanent staff in France & Spain)
- GIE
- AXA entities
Context & Major Challenges
The newly created Global Chief Underwriting Office is accountable for establishing, enabling, and driving profit and growth through Product Underwriting Strategy, Portfolio Design and Technical Underwriting Excellence in partnership with the AXA Entities, for both Commercial and Retail.
The CUO Transformation & Operations team, under the leadership of the Head of Group CUO Transformation & Operations, is responsible for driving the strategy of CUO & its execution at all levels.
Key Accountabilities
You will lead on topics and provide support to the GUO Head of Operations and Engagement, working closely with all members the Group Transformation & Operations Team, GUO team, across GIE, entities as necessary and facilitate teamwork across department(s).
This role will act as a key facilitator to address requests and expectations of internal and external stakeholders.
The role will also drive high level projects and coordinates complex and confidential information to facilitate decision making. This role therefore requires you to maintain strict confidentiality regarding sensitive business and employee information.
You will BE accountable for :
GUO Budget
- Accountable for the AXA GUO Budget. Taking a strategic view of the GUO financial plan, to ensure that we are looking 12 / 24 months in advance as part of our strategic planning to support investment in or Technical Excellence Plan. Specific accountabilities include (but not exhaustive) :
- Creation of a GUO Financial / Budget process to support the creation and management of GUO Budget. And Cost Centre owners (as applicable)
- Working with the GUO LT to set the budget, based on priorities and ensuring investment in to key strategic priorities.
- Budget submission, using planning tool. Ensure the planning / budget and reforecast timelines are understood and achieved.
- Manage accruals for the GUO, and ensure they are submitted within the overall AXA Group timeframe
- Regular (monthly) and ad-hoc reporting to the GUO LT on actuals vs budget
- Actively look to achieve savings, through analysis, to support reinvestment into GUO Technical Excellence priorities.
- Tracking, monitoring, and reporting of savings
- Partnering with AXA CFO reporting Team to ensure budget is understood.
- Manage ad-hoc questions and topics.
Support to Head of GUO Transformation & Operations
In addition, you will support the GUO Head of Operations and Engagement, on providing administrative support to the GUO Transformation & Operations function, as follows.
- - Lead meetings and workshops with careful planning and coordination and supporting the sequencing and preparation of meetings with key internal stakeholders and others key external stakeholders, including entities. Ensuring agenda, clear outcomes, and minutes, identify participants, track deliverables/outcomes. This may include fostering collaboration and alignment across the Group's top management and their direct reports.
- Steering strategic projects and initiatives from beginning to completion, with your roles / functions scope
- Complete special projects and initiatives with oversight and support
- Identify and address issues with operational processes and procedures
- Prepare and modify documents including correspondence, reports, drafts, memos powerpoints, and emails
- Establish and leverage a strong network of relationships with internal and external stakeholders to develop and deliver coordinated views around GUO, Transformation & Operations Management topics etc
- Perform other duties as assigned.
Additional responsibilities could include :
- AXA GUO Procurement and Outsourced services - Supporting the GUO Head of Operations and Engagement, with the GUO Procurement and outsourced services as necessary and ensuring that our strategic roadmap supports GUO Technical Excellence ambitions and monitoring to ensure we achieve them.
- Plus additional tasks as required from time to time.
YOUR WORK ENVIRONMENT :
The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. IT provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes IT a rich and stimulating place to work.
Within the Group, you will join the Group Underwriting Office, a newly created department to steer the performance of our insurance portfolio and support our reinforced focus on technical excellence. The platform will also contribute to define our global ambition and approach to new emerging risks related to the energy transition and cyber in the coming years.
Within this Department, you will BE part of the team Group CUO Operations & Transformation, a newly created strategic function (& trusted partner) within AXA GUO and AXA GIE; enabling the GUO Organisation, through partnership, collaboration, support and a continuous improvement / simplification mindset.
Our goal is to empower and simplify our organization, improve engagement across the AXA Group (GIE), underwriting community & create a meaningful, measurable impact. We do this by consistently collaborating with key stakeholders across AXA GIE functions, GUO and entities to drive the strategic priorities, with a disciplined approach, change management, clear communication and investing in our key strategic priorities.
YOUR JOB AND DAILY MISSIONS :
Job purpose
The job purpose is to create, and manage the GUO budget to ensure we invest in our Technical Excellence strategy and supporting on operational and ad-hoc topics and priorities.
Support the broader GUO Transformation & Operations Team on operational & administrative tasks.
Dimensions
- GUO teams (around 180+ permanent staff in France & Spain)
- GIE
- AXA entities
Context & Major Challenges
The newly created Global Chief Underwriting Office is accountable for establishing, enabling, and driving profit and growth through Product Underwriting Strategy, Portfolio Design and Technical Underwriting Excellence in partnership with the AXA Entities, for both Commercial and Retail.
The CUO Transformation & Operations team, under the leadership of the Head of Group CUO Transformation & Operations, is responsible for driving the strategy of CUO & its execution at all levels.
Key Accountabilities
You will lead on topics and provide support to the GUO Head of Operations and Engagement, working closely with all members the Group Transformation & Operations Team, GUO team, across GIE, entities as necessary and facilitate teamwork across department(s).
This role will act as a key facilitator to address requests and expectations of internal and external stakeholders.
The role will also drive high level projects and coordinates complex and confidential information to facilitate decision making. This role therefore requires you to maintain strict confidentiality regarding sensitive business and employee information.
You will BE accountable for :
GUO Budget
- Accountable for the AXA GUO Budget. Taking a strategic view of the GUO financial plan, to ensure that we are looking 12 / 24 months in advance as part of our strategic planning to support investment in or Technical Excellence Plan. Specific accountabilities include (but not exhaustive) :
- Creation of a GUO Financial / Budget process to support the creation and management of GUO Budget. And Cost Centre owners (as applicable)
- Working with the GUO LT to set the budget, based on priorities and ensuring investment in to key strategic priorities.
- Budget submission, using planning tool. Ensure the planning / budget and reforecast timelines are understood and achieved.
- Manage accruals for the GUO, and ensure they are submitted within the overall AXA Group timeframe
- Regular (monthly) and ad-hoc reporting to the GUO LT on actuals vs budget
- Actively look to achieve savings, through analysis, to support reinvestment into GUO Technical Excellence priorities.
- Tracking, monitoring, and reporting of savings
- Partnering with AXA CFO reporting Team to ensure budget is understood.
- Manage ad-hoc questions and topics.
Support to Head of GUO Transformation & Operations
In addition, you will support the GUO Head of Operations and Engagement, on providing administrative support to the GUO Transformation & Operations function, as follows.
- - Lead meetings and workshops with careful planning and coordination and supporting the sequencing and preparation of meetings with key internal stakeholders and others key external stakeholders, including entities. Ensuring agenda, clear outcomes, and minutes, identify participants, track deliverables/outcomes. This may include fostering collaboration and alignment across the Group's top management and their direct reports.
- Steering strategic projects and initiatives from beginning to completion, with your roles / functions scope
- Complete special projects and initiatives with oversight and support
- Identify and address issues with operational processes and procedures
- Prepare and modify documents including correspondence, reports, drafts, memos powerpoints, and emails
- Establish and leverage a strong network of relationships with internal and external stakeholders to develop and deliver coordinated views around GUO, Transformation & Operations Management topics etc
- Perform other duties as assigned.
Additional responsibilities could include :
- AXA GUO Procurement and Outsourced services - Supporting the GUO Head of Operations and Engagement, with the GUO Procurement and outsourced services as necessary and ensuring that our strategic roadmap supports GUO Technical Excellence ambitions and monitoring to ensure we achieve them.
- Plus additional tasks as required from time to time.
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